Shipping and Delivery Policy

Operating Hours

Our website operates continuously, while our business hours are from 09:30 am to
18:00 pm, Monday through Saturday.

Order Processing

We ensure that all orders are processed and dispatched within two working days of placement through our selected courier partners, including BLUEDART, EKART,
DELHIVERY, XPRESSBEES, etc., depending on the buyer's location.

 

Delivery Timeframe

While the delivery timeframe is stipulated and not entirely within our control, we
anticipate that customers will receive their ordered products within 3-6 working days of payment. However, delivery times may vary based on the buyer's location. Generally, shipments to most metro cities are delivered within 2-3 working days. For Cash on Delivery (COD) orders, it may take an additional 2-4 working days for delivery, depending on the buyer's location.

Tracking Information

To keep you informed about the status of your order, we automatically send an
SMS/Email once the shipment has been collected by our preferred courier partner. This message includes a tracking number and link to track your shipment's progress.

Planning Your Order

We believe that providing this tracking information will assist you in planning your order more effectively, ensuring a smooth and convenient shopping experience.

Contact Information

If you have any questions or concerns regarding our Shipping and Delivery Policy, please
feel free to contact us at info@chphotovideo.in. We are here to help!